Faqs
Frequently Asked Questions!
1. What is Zahman Prime LLC?
- Zahman Prime LLC is a platform specializing in pallet liquidation, offering a wide range of high-quality pallets sourced from retailers and manufacturers.
2. How long has Zahman Prime LLC been in business?
- Zahman Prime LLC has been in business since 2006, providing reliable liquidation solutions to businesses.
3. What types of products do you offer?
- We offer a diverse range of products including electronics, appliances, clothing, home goods, & more, all available in pallet lots.
4. Is there a minimum order quantity?
- There is no minimum order quantity. You can purchase as many or as few pallets as you need for your business.
5. Can I sell products purchased from Zahman Prime LLC in my own store?
- Yes, you can, many of our customers purchase pallets to resell in their own stores or online platforms.
6. Do I have to Pay For Insurance?
- Insurance is usually determined by the shipping company. The cost of insurance varies with product type.
7. How do I know if a pallet is right for my business?
- Our customer service team can help you assess your needs and recommend pallets that align with your business goals & target market
8. Do we offer promotions or discounts?
- Yes, we periodically offer promotions & discounts on select products.
9. Are there any hidden fees or charges?
- We strive to be transparent with our pricing. Any applicable fees or charges will be indicated at checkout.
10. Can I visit your warehouse in person?
- Visits to our warehouse are by appointment only. Please contact us to schedule a visit.
11. Do we offer customer support?
- Yes, our customer support team is available to assist you with any questions or concerns you may have. You can reach us via email, phone, or our live chat.
12. Are there any restrictions on who can purchase from Zahman Prime LLC?
- Anyone can purchase from Zahman Prime LLC, provided they comply with our Terms & Conditions and any applicable laws & regulations.
13. Do we offer wholesale pricing?
- Yes, we offer wholesale pricing on pallet lots, allowing businesses to purchase bulk inventory at discounted rates.
14. Can I cancel my order?
- Orders may be canceled before they are processed and shipped. Please contact us as soon as possible to request a cancellation.
15. How are refunds processed?
- Refunds are typically processed within 15 business days after receiving the returned item. The refund will be credited back to the original payment method.
16. What is your return policy?
- We offer a 30-day return policy for eligible items. Please refer to our Returns Policy for more information.
17. How long does shipping take?
- Shipping typically takes between 5 to 10 business days from the date of shipment, depending on the destination and shipping method.
18. What payment methods do we accept?
- We accept payments via credit card, debit card, and other electronic payment methods approved by us.
19. Do you offer international shipping?
- At this time, we only offer shipping within the United States. We do not ship internationally.
20. How often is your inventory updated?
- Our inventory is updated regularly as new pallets become available and others are sold, ensuring a fresh selection for our customers.
21. Are your pallets manifested?
- Some of our pallets are manifested, providing detailed product information, while others are unmanifested, offering surprises and variety.