Refunds & Returns Policy
Thank you for shopping at Zahman Prime LLC. We strive to ensure that our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns Policy:
Please note all goods are sold As-Is and all sales are final.
Zahman Prime LLC does not offer any guarantees on any products that we sell. Exchanges or returns are not accepted unless a mistake was committed. Please keep in mind that when purchasing manifested loads discrepancies do occur. So if your manifested load stated 2,500 units and you only received 2,450 units you will need to take this shortage into account and factor it in to your total purchase. Manifested loads can have a + or – 5% variance.
2. All Sales Are Final
- Once an order has been placed, all sales are considered final. We do not accept refunds, exchanges, or returns unless an error has occurred on our part.
3. Order Cancellation
- If you need to cancel your order, it must be done within 24 hours of purchase. Cancellations requested after this period may incur a restocking fee of 10% or $50 dollars which ever is greater.
4. Error Resolution
- In case you believe an error has occurred with your order, please complete the form available in the “Contact Us” page.
Contact Us:
- For any questions or concerns, please reach out to us at sales@zahmanprimellc.com